Once you add a contact to your pr.co CRM, they will be automatically listed as "subscribed" to your organisation, meaning that they will be able to have campaigns and emails delivered to their address.
⚠️ Make sure you have permission from your media contacts before adding them as subscribers.
Attention - even if a contact has unsubscribed from your organization, they will still show in your contact list(s). However, you can check whether a contact has unsubscribed through two different ways:
1. Click on a contact's name to get an individual overview
Click on the name of your contact from a contact list and check this overview page for their subscription status.
2. Get a complete list of all unsubscribed contacts
Our CRM system stores all unsubscribed contacts in a list which can be accessed at any time. You can access it by going to your CRM and clicking on Settings.
Once you click on Settings, you will see two types of different lists - Deleted and Unsubscribed contacts.
While both contain contacts who are no longer receiving your emails and campaigns, if a contact has been Deleted, it means that they can be either erased permanently or put back into their original contact list.
If a contact is on the Unsubscribed list, it means that they have voluntarily asked to be unsubscribed from your organization. As we respect their wishes and privacy, we cannot place them back in your CRM. However, you can keep track of unsubscribed contacts and get in touch with them personally if you wish.
Questions? Send us an 📩 at hello@pr.co
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