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Privacy FAQs

Everything you need to know about how we collect data

Naomi Chalmers avatar
Written by Naomi Chalmers
Updated over a year ago

Who has access to our organisation's press contact information?

Any information stored on pr.co’s platform is treated as confidential. All information is stored securely and is accessed by authorized personnel only. pr.co implements and maintains appropriate technical, security and organisational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.


As a user of the pr.co platform and services, what data of mine does pr.co store?

  • Registration and contact information. We collect information about you when you (a) register to use the Services and (b) otherwise provide contact information to us via email, mail, or through our Offerings. This information you provide may include your first and last name, email address, mailing address or phone number.

  • Payment information. When you purchase the Services, we will also collect transaction information, which may include your credit card information, billing and mailing address, and other payment-related information (“ Payment Information”).

  • Technical, usage and location Information. We automatically collect information on how you interact with the Offerings, such as the IP address from which you access the Offerings, date and time, information about your browser, operating system and computer or device, pages viewed and items clicked. We may also collect location information, including location information automatically provided by your computer or device. We use cookies and similar technologies to collect some of this information.

  • Third party platforms. We may collect information when you interact with our advertisements and other content on third-party sites or platforms, such as social networking sites. This may include information such as “Likes”, profile information gathered from social networking sites or the fact that you viewed or interacted with our content.

  • Other information. We may collect other information from you that is not specifically listed here. We may use any such information in accordance with this Privacy Policy or as otherwise permitted by you.

How does pr.co protect personal information?

The security of your personal information is of paramount important to us. We maintain a variety of appropriate technical and organizational safeguards to protect your personal information. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Further, we have implemented reasonable physical, electronic, and procedural safeguards designed to protect personal information about you. When you enter sensitive information (such as your password), we encrypt that information in transit using industry-standard Transport Layer Security (TLS) encryption technology. No method of transmission over the Internet, method of electronic storage or other security methods are one hundred percent secure. Therefore, while we strive to use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.

Which personal data is collected from people who access or browse our newsroom domain?

By default only log data on the server (which is only collected for maintenance/security purposes). If the visitor also subscribes to receive your news updates then they must knowingly provide us with their name, email address, job title, country, city and phone number.

What cookies are placed on my newsroom domain?

None. We track your visitors anonymously, eliminating the need for cookies or collecting personal data. Also, we exclusively process visitor data on servers owned and operated by European companies—this data never leaves the EU. You own 100% of your website data, which won’t be shared or sold to third parties.

Does pr.co share information with third parties?

We do not sell, trade, share or transfer your personal information to third parties except in the following limited circumstances:

  1. We may share your personal information with our parent companies, subsidiaries and affiliates;

  2. We may share your personal information with third-party service providers to permit such parties to provide services that help us with our business activities, which may include assisting us with marketing, advertising our product/service offerings, or providing, maintaining and improving the features and functionality of the Offerings, among other things. For example, we may provide personal information to our service providers for direct emailing of our newsletters or notifications of our product/service offerings;

  3. We may share your personal information when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce a Customer Agreement, including investigation of potential violations thereof, or (c) protect against imminent harm to our rights, property or safety, or that of our users or the public as required or permitted by law;

  4. We may share your personal information with third parties (including our service providers and government entities) to detect, prevent, or otherwise address fraud or security or technical issues;

  5. We may share your personal information with our business partners who offer a service to you jointly with us, for example when running a cross-promotion;

  6. We may share your Payment Information to process your payments. When you make a purchase on the Offerings, any credit card information you provide as part of your Payment Information is collected and processed directly by our payment processor Chargebee. We never receive or store your full credit card information. Chargebee commits to complying with the Payment Card Industry Data Security Standard (PCI-DSS) and using industry standard security. Chargebee may use your Payment Information in accordance with their own Privacy Policy here: https://www.chargebee.com/privacy/.

  7. We may share and/or transfer your personal information if we become involved in a merger, acquisition, bankruptcy, or any form of sale of some or all of our assets; and

  8. We may share your personal information with a third party if we have your consent to do so.





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